How CleverHub collects, uses, and protects your information.
Last updated: June 07, 2026
This Privacy Policy describes how CleverHub LLC ("CleverHub", "we", "us", or "our") collects, uses, and discloses your information when you visit our website at cleverhub.vn (the "Website") or otherwise interact with us, and it tells you about your privacy rights and how the law protects you.
By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy. We only collect the information we need to respond to your inquiries, keep you informed when you ask us to, and improve our Website.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Company (referred to as either "the Company", "We", "Us", or "Our" in this Privacy Policy) refers to CleverHub LLC, 12-6A Building, 3rd Street, Quang Trung Software City (QTSC), Trung My Tay Ward, Ho Chi Minh City, Vietnam.
Country refers to: Vietnam.
Device means any device that can access the Website, such as a computer, a smartphone, or a tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service Provider means any natural or legal person who processes data on behalf of the Company — for example, hosting, email-delivery, or web-analytics providers who help us operate the Website.
Usage Data refers to data collected automatically, either generated by the use of the Website or from the Website infrastructure itself (for example, the duration of a page visit).
Website refers to CleverHub, accessible from cleverhub.vn.
You means the individual accessing or using the Website, or the company or other legal entity on behalf of which such individual is accessing or using the Website, as applicable.
We collect personal data only when you choose to give it to us — primarily through the forms on our Website. This may include:
For example, when you use our contact form we collect the name, email address, and message you submit so that we can reply to you. When you subscribe to our email updates, we collect the name and email address you provide so we can send you the updates you requested.
Usage Data is collected automatically when you use the Website.
Usage Data may include information such as your Device's Internet Protocol address (e.g. IP address), browser type and version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data. This information helps us understand how the Website is used and how to improve it.
Our Website uses only the cookies and similar technologies necessary for it to function and, where applicable, to measure aggregate traffic through a web-analytics Service Provider. We do not use cookies to build advertising profiles. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent; however, some parts of the Website may not function properly without them.
The Company may use Personal Data for the following purposes:
To respond to your inquiries: to contact you and answer the questions, requests, or proposals you send us through the Website or by email.
To provide you with updates: to send you news and information you have subscribed to, which you can opt out of at any time.
To operate and improve our Website: to maintain and monitor the use of our Website, analyze usage trends, and improve its content, performance, and security.
To comply with our legal obligations and to establish, exercise, or defend legal claims.
We may share Your personal information in the following situations:
We do not sell your personal data.
The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period, except where it is used to strengthen security or improve the Website, or where we are legally obligated to retain it for longer.
Your information, including Personal Data, is processed at the Company's operating offices in Vietnam and in any other places where the parties involved in the processing are located. This means your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data-protection laws may differ from those of your jurisdiction. The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
You have the right to access, correct, update, or request deletion of the Personal Data we hold about you, and to withdraw your consent or unsubscribe from our updates at any time. To exercise any of these rights, please contact us using the details below. Please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose your Personal Data in the good-faith belief that such action is necessary to:
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
This Privacy Policy also applies to the mobile applications published by CleverHub LLC and distributed through Google Play and the Apple App Store.
Each application serves a different purpose, so what is collected differs from one application to another. An application asks only for what its own features need: if it does not offer a feature, it does not request the related permission and does not collect the related data. The sections below describe what our applications may collect; the entry for each application on Google Play and the App Store states what that particular application actually collects.
Most of our applications are business tools licensed to an organisation and used by its staff. Where that is the case, the organisation operates the server the application connects to and is the controller of the business records created in it; CleverHub LLC acts as a processor on their behalf, and accounts are issued by that organisation's administrator.
If an application offers a feature that requires a further permission, it requests that permission at the moment the feature is used, explains why, and uses it only for that feature.
Where an application offers Face ID, Touch ID or fingerprint sign-in, the check is performed by your device's operating system, which returns only a yes or no answer. No fingerprint or facial data is read, transmitted or stored by our applications or by CleverHub LLC.
Our applications contain no advertising and no third-party analytics or tracking software, and they do not use an advertising identifier. We do not sell your data, and we do not share it with third parties for advertising or profiling.
Content and attachments are transmitted over an encrypted connection to the server operated by or for the organisation that licenses the application, and are stored there. Push tokens are processed by Google's Firebase Cloud Messaging solely to deliver notifications to your device.
Business records are retained for as long as the licensing organisation's own accounting and legal obligations require; deletion is controlled by that organisation's administrator rather than by CleverHub LLC. To request access to, or deletion of, the personal data held about you, contact your administrator, or write to us using the details in the Contact section below and we will forward the request to the party that controls the data.
Our Website is not directed to anyone under the age of 13, and we do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, you can contact us: