APT Cloud Smart Building Management

Management boards often juggle spreadsheets for fees, paper notices on lift doors, chat groups for complaints, and a notebook at the guard post for vehicles. APT Cloud replaces them with one system that the board, the operating company, and the residents all see — so everyone works from the same figures and the same history.

• Dashboard — fee revenue, collection rate, open service requests, and resident changes at a glance
• Building structure — sites, blocks, floors, and apartments, set up once and reused everywhere
• Residents and households — records by apartment, move-in and move-out dates, and bulk import from Excel
• Service fees and billing — fixed, per-area, tiered, and combined fees, with electricity and water meter readings, and monthly fee notices generated for the whole building in one step
• Service requests — a clear path from new to under review, in progress, and resolved, with priorities, internal comments, staff assignment, and overdue alerts
• Vehicles and temporary residence — vehicles registered to apartments, and digital temporary-residence and absence records
• Community — news bulletins, discussions with keyword moderation, and polls
• Reports, activity logs, and role-based permissions for operating staff

Every fee notice carries its own line items, and unpaid balances roll forward to the next period automatically. Payments — cash, bank transfer, MoMo, VNPay, or ZaloPay — are recorded in a payment ledger, so the amount paid on a notice is always the sum of its payments, never a figure typed over. Every amount is kept to the exact đồng, and each payment is recorded completely or not at all: no duplicate notices, no duplicate numbers, and no payment counted twice.

• News and notices from the management board, delivered instantly
• Monthly fee notices and their payment status
• Service requests submitted with photos, followed to resolution, and rated
• Vehicle and temporary-residence registration online
• Community discussions and polls
• Apartment and household information in one place

APT Cloud grows with the portfolio it serves. An operating company can manage every site under contract from one account — a single apartment block or a multi-tower complex — and each site gets its own web address for its management board, with its own buildings, fee schedules, staff, and residents.

• One account for the operating company, and a dedicated workspace for each site
• Staff see only the sites and functions their role allows
• Residents see only their own apartment, household, fees, and requests
• Each site’s records stay private — never visible to another building
• Vietnamese and English throughout, for local boards and international residents
• Nothing to install: the board works from any browser, residents from the iOS and Android app
• New buildings join the same platform as the portfolio grows, and the system stays quick as years of fee history build up

APT Cloud is designed, built, and operated by CleverHub’s own engineering team — the same people who deliver software for our outsourcing partners — on the same proven platform as Omni5s. It runs on enterprise-grade cloud infrastructure from trusted providers such as Amazon Web Services (AWS) and Google Cloud Platform (GCP) — redundant, monitored around the clock, and backed up regularly — with updates rolled out without interrupting the buildings that depend on it.

Learn more at aptservices.cloud, or contact us to set up your building.